For current requests, BEX for LOVOT will arrange for the product to be delivered, so identification is not required.
If you purchase the product directly from a Japanese website and use our warehouse address as a transit point, the following restrictions apply.
Under Japanese law, overseas forwarding service companies that forward received packages are obligated to verify the customer's identity.
We verify the following three pieces of information:
・Name
・Date of birth
・Current address
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