01.If a malfunction occurs with LOVOT, how is the maintenance handled? Do we need to send LOVOT back to Japan?

Modified on Thu, 2 May, 2024 at 9:40 AM

BENLY will contact GROOVE X in Japan to confirm the need for repair. 


If repair is necessary,  will provide support for shipping to Japan and arranging international shipping to your country. 

However, an annual support fee of ¥120,000 is required for after-sales support services.


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