You can specify a particular shipping destination in Japan. (Currently, shipping will take more than one month. The product will be sent to the address specified at the time of purchase).
However, in-store pickup is not possible.
Since LOVOT main unit contains a lithium-ion battery, it must be carried onboard. Specific conditions may vary depending on the airline.
An annual fee is charged for after-sales services (including repairs and other maintenance services) provided by GROOVE X.
GROOVEvX cannot accept inquiries from overseas residents, and cannot arrange overseas shipping at the time of purchase or repair.
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