We will send you an email with information about renewing your support approximately two months and two weeks before the expiration date of your support period. The email will include a payment URL, so if you wish to renew your support, please pay one year's worth of BEX support fees. If you do not renew your support period, you will not be able to receive after-sales support, such as BEX for LOVOT's assistance with arranging international shipping if your LOVOT needs repairs.
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