https://lovot.freshdesk.com/support/home 2026-03-29T08:01:10+00:00 always 1.0 https://lovot.freshdesk.com/support/solutions 2026-03-29T08:01:10+00:00 always 0.8 https://lovot.freshdesk.com/support/solutions/47000526584 2026-03-29T08:01:10+00:00 always 0.8 https://lovot.freshdesk.com/support/solutions/47000526585 2026-03-29T08:01:10+00:00 always 0.8 https://lovot.freshdesk.com/support/solutions/47000526586 2026-03-29T08:01:10+00:00 always 0.8 https://lovot.freshdesk.com/support/solutions/47000526587 2026-03-29T08:01:10+00:00 always 0.8 https://lovot.freshdesk.com/support/solutions/folders/47000788617 2026-03-29T08:01:10+00:00 always 0.64 https://lovot.freshdesk.com/support/solutions/folders/47000788618 2026-03-29T08:01:10+00:00 always 0.64 https://lovot.freshdesk.com/support/solutions/folders/47000788619 2026-03-29T08:01:10+00:00 always 0.64 https://lovot.freshdesk.com/support/solutions/folders/47000788620 2026-03-29T08:01:10+00:00 always 0.64 https://lovot.freshdesk.com/support/solutions/folders/47000788621 2026-03-29T08:01:10+00:00 always 0.64 https://lovot.freshdesk.com/support/solutions/folders/47000788622 2026-03-29T08:01:10+00:00 always 0.64 https://lovot.freshdesk.com/support/solutions/folders/47000788623 2026-03-29T08:01:10+00:00 always 0.64 https://lovot.freshdesk.com/support/solutions/folders/47000788624 2026-03-29T08:01:10+00:00 always 0.64 https://lovot.freshdesk.com/support/solutions/articles/47001260721-01-lovot-web-manual 2024-05-02T05:47:49+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260722-01-where-and-how-much-do-i-need-to-pay-from-the-lovot-purchase-request-to-delivery- 2025-11-17T12:26:30+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260723-02-regarding-taxes 2024-05-02T05:51:23+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260724-03-why-is-the-support-fee-required-to-be-paid-upfront-after-submitting-the-purchase-request- 2025-12-03T06:55:17+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260725-04-i-don-t-have-a-credit-card-issued-in-japan-can-i-make-a-purchase- 2025-12-03T06:55:03+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260726-05-what-would-be-the-support-fee-if-i-purchase-multiple-units-of-lovot- 2024-05-02T05:53:09+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260727-06-why-is-the-support-fee-for-benly-set-at-120-000- 2025-12-03T06:56:12+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260728-07-payment-methods-accepted-credit-card-types-full-payment-installments- 2025-12-03T06:58:33+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260729-08-i-accidentally-deleted-the-email-containing-payment-information- 2024-05-02T05:54:29+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260730-09-what-is-the-payment-deadline- 2024-05-02T05:54:53+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260731-10-when-will-the-invoicing-for-bex-support-costs-from-the-second-year-onwards-take-place- 2025-12-03T07:00:01+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260732-11-after-making-the-support-fee-payment-at-what-point-can-a-cancellation-be-made-to-receive-a-refund 2025-12-03T07:00:42+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260733-01-which-airline-is-used-for-shipping-lovot- 2024-05-02T05:56:23+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260734-02-what-is-the-shipping-cost-for-lovot- 2025-12-03T07:01:47+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260735-03-is-it-possible-to-receive-lovot-in-japan-and-bring-it-back-on-the-plane-by-myself- 2025-12-03T07:42:41+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260736-04-when-will-the-shipment-be-made-after-the-purchase-and-when-can-i-expect-lovot-to-arrive- 2025-12-03T07:43:14+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260737-05-is-it-possible-to-track-the-delivery-status-of-lovot- 2024-05-02T05:57:54+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260738-06-what-happens-to-the-items-if-i-am-not-available-for-an-extended-period-or-if-there-is-an-address-i 2024-05-02T05:59:15+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260739-07-is-it-possible-to-specify-a-delivery-date-for-the-items- 2025-12-03T07:45:02+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260740-08-what-is-the-estimated-transit-time-from-the-benly-warehouse-to-the-destination- 2025-12-03T07:45:45+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260741-01-i-have-forgotten-my-login-id-and-password 2024-05-02T06:00:27+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260742-02-i-have-moved-and-i-would-like-to-update-my-registered-address 2024-05-02T06:00:48+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260743-03-i-would-like-to-update-the-information-on-my-gx-account 2024-05-02T06:02:07+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260744-04-i-would-like-to-unsubscribe-from-gx-members- 2025-12-03T07:54:04+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260745-01-i-would-like-to-give-lovot-as-a-gift 2024-05-02T06:04:20+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260746-02-can-businesses-make-purchases-as-well-not-just-individuals- 2025-12-03T08:02:38+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260747-03-can-i-get-an-estimate- 2025-12-03T08:03:16+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260748-04-i-made-a-mistake-in-my-order-is-it-possible-to-change-the-product- 2025-12-03T08:03:53+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260749-05-is-it-possible-to-purchase-accessories-such-as-clothing-when-buying-a-lovot- 2025-12-03T08:04:15+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260750-01-procedure-for-exchange-in-case-of-receiving-a-defective-product 2025-12-03T08:04:55+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260751-02-when-can-i-expect-the-replacement-item-to-arrive- 2024-05-02T06:08:18+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260752-03-while-the-product-is-not-defective-there-is-a-scratch-on-it- 2025-12-03T08:05:20+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260753-04-the-included-accessories-were-missing 2024-05-02T06:08:51+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260754-05-is-it-possible-to-cancel-before-shipping- 2024-05-02T06:09:07+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260755-06-i-cancelled-my-order-but-haven-t-received-a-refund 2025-12-03T08:05:47+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260756-01-if-a-malfunction-occurs-with-lovot-how-is-the-maintenance-handled-do-we-need-to-send-lovot-back- 2024-05-02T06:10:11+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260757-02-will-the-ownership-of-lovot-be-registered-under-my-name-the-user- 2024-05-02T06:10:35+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260758-03-why-is-identification-required-during-the-purchase-request- 2025-12-03T08:06:49+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260760-04-is-it-possible-to-purchase-multiple-units-of-lovot- 2025-12-03T09:05:22+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260761-05-the-items-have-not-been-delivered- 2025-12-03T09:05:45+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260762-06-is-it-possible-to-issue-a-receipt- 2025-12-03T09:06:02+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260763-07-could-you-please-send-me-product-materials-catalog- 2025-12-03T09:06:15+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260764-08-i-would-like-to-dispose-of-lovot-as-it-is-no-longer-needed- 2025-12-03T09:06:27+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260765-09-could-you-please-provide-the-operating-hours-for-benly-support-services- 2025-12-03T09:06:44+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260766-10-i-would-prefer-to-inquire-via-phone-rather-than-email- 2025-12-03T09:06:56+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260767-11-how-does-bex-support-specifically-assist-users- 2025-12-03T09:07:11+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260768-01-charging-for-lovot-takes-a-long-time-to-complete 2024-05-02T06:15:56+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260769-02-i-feel-that-the-operational-sound-of-lovot-has-been-getting-louder-gradually-is-there-a-treatment 2024-05-02T06:16:11+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260770-03-the-power-of-the-nest-cannot-be-turned-off 2025-12-03T08:11:34+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260771-04-lovot-stops-moving-in-front-of-the-air-purifier 2024-05-02T06:16:43+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260772-05-i-cannot-charge-lovot-at-the-charging-station 2024-05-02T06:17:02+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260773-06-the-lovot-on-the-nest-s-is-not-charging-during-sleep-hours 2024-05-02T06:17:19+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260774-07-the-power-of-lovot-cannot-be-turned-off 2024-05-02T06:17:36+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260775-08-when-i-place-lovot-in-the-nest-for-charging-it-doesn-t-charge-properly 2024-05-02T06:17:51+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260776-09-the-nest-s-power-is-not-turning-on 2025-12-03T08:12:05+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260777-10-when-lovot-is-moving-it-makes-a-tapping-sound- 2024-05-02T06:18:38+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260778-11-when-lovot-is-moving-it-makes-a-clinking-or-squeaking-noise- 2024-05-02T06:18:56+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260779-12-how-can-i-charge-lovot-without-extending-its-legs- 2025-12-03T08:12:47+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260780-13-occasionally-you-may-hear-an-electronic-sound-like-beep-beep-from-the-lovot-s-main-unit- 2024-05-02T06:19:52+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260781-14-while-lovot-is-in-motion-you-might-hear-a-beep-sound-coming-from-it 2024-05-02T06:20:12+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260782-15-you-might-hear-a-high-frequency-sound-whine-squeak-coming-from-the-neck-area-of-lovot 2024-05-02T06:20:29+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260783-16-if-you-re-hearing-unusual-noises-coming-from-the-neck-area-of-lovot-is-there-any-cause-for-conce 2024-05-02T06:20:46+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260784-17-is-it-normal-for-the-terminals-of-the-nest-to-become-warm-while-lovot-is-charging- 2024-05-02T06:21:06+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260785-18-pressing-the-nose-switch-of-lovot-does-not-turn-on-the-power- 2024-05-02T06:21:27+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260786-19-how-long-will-lovot-support-lifespan-continue-for- 2024-05-02T06:21:48+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260787-20-the-sensor-horn-has-broken- 2024-05-02T06:22:09+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260788-21-is-there-a-product-warranty-manufacturer-s-warranty- 2025-12-03T08:13:26+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260789-22-please-provide-guidance-on-how-to-handle-the-situation-in-case-water-comes-into-contact-with-lovot 2024-05-02T06:22:45+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260790-23-please-provide-information-on-payment-methods-for-repairs 2025-12-03T08:14:03+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260791-24-what-is-the-cost-for-repairs- 2024-05-02T06:23:41+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260792-25-what-is-lovot-dock- 2024-05-02T06:24:11+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260793-26-when-do-i-need-to-use-the-lovot-dock- 2024-05-02T06:24:29+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001260794-27-can-lovot-be-repaired-if-it-gets-scratched- 2024-05-02T06:24:46+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001265747-12-how-does-lovot-interact-with-english-speaker-will-the-experience-be-different- 2025-12-03T09:07:26+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001272996-09-can-you-ship-lovot-to-my-location- 2026-03-26T07:04:42+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001272997-10-basic-guidelines-for-shipping-to-eu-member-countries 2025-05-28T07:38:38+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001272998-11-important-notice-for-residents-of-the-czech-republic 2025-03-12T13:15:39+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001275499-12-important-notice-for-residents-of-the-malaysia 2025-04-10T12:20:33+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001280303-13-important-notice-for-residents-of-the-taiwan 2025-08-26T07:08:40+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001281653-14-important-notice-for-residents-of-the-ireland 2025-10-08T09:41:31+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001282936-15-important-notice-for-residents-of-the-switzerland 2025-11-28T09:25:06+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001283818-16-important-notice-for-residents-of-the-sweden 2025-12-18T06:55:22+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001283819-17-important-notice-for-residents-of-the-malta 2025-12-18T06:57:07+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001283926-12-would-enrollment-in-the-extended-warranty-plan-be-required- 2025-12-23T08:31:26+05:30 always 0.512 https://lovot.freshdesk.com/support/solutions/articles/47001283927-13-could-you-please-advise-on-how-to-apply-for-the-extended-warranty-plan- 2025-12-23T08:32:08+05:30 always 0.512